Rithmic missing in Available Connections

[jimbo002]

Also, NT8 doesn't list Multibroker Trading at start up.

Running version 8.0.11.1 64-bit (Standard)

Thanks,
james

[NinjaTrader_Micah]

Hello jimbo002,

Thank you for posting in our forum. We removed your license key from your original post, as we do not recommend posting this information on a public forum.

According to our records, you do have a single broker license key. If you wish to upgrade to a MultiBroker license, or have already done so, please send an email to [email protected] for more clarification.

Please let me know if I may assist further.

[jimbo002]

I have a multi-broker license and have the receipt and welcoming email from you-if you want it.

[NinjaTrader_Micah]

Hello Jimbo,

Thank you for your reply. We received your email and our sales team should be in touch regarding this shortly. Thank you for your patience.

[jimbo002]

The new license key that you sent is working now.

It now lists Multi-broker license at start up and has given me back My Rithmic connection that it had taken away.

Sorry for the confusion.

james

[NinjaTrader_Micah]

Hello James,

Thank you for your reply, and I am glad to hear everything is back to normal. If you notice any other issues regarding the platform, please let us know.