Instalation error

[fredfred]

I am trying to find what this error report is all about ?

How do I . Retrieve the LoaderExceptions property for more information?

|Unable to retrieve type info for 'NinjaTrader.NinjaScript.AddOnBase' from assembly 'NinjaTrader.Custom': Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
2018-01-31 11:02:55:540|0|4|Unable to load custom assembly: The given key was not present in the dictionary.

Many thanks

[NinjaTrader_Jason]

Hello fredfred,

Can you please clarify when exactly the error happens. Is this during the installation or when you start NinjaTrader after it has been installed? If it occurs when you start NinjaTrader, are you able to reproduce the error consistently?

Please send me your log and trace files, so I can investigate. Log and trace files can be found at the locations below.

Windows start menu-->Documents-->NinjaTrader 8-->log

Windows start menu-->Documents-->NinjaTrader 8-->trace

Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, Instalation error' in the subject header.