Data Error

[sisenberg]

Getting erros when I load futures charts. I have tried re-downloading the data but does not seem to help.

[NinjaTrader_PatrickH]

Hello sisenberg,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to your response.

[sisenberg]

Sent. Thanks,