NT8 stuck on VPS

[Alf63]

Hello,

After editing my FXCM demo account and trying to change the max order size, NT8 (running on a VPS) stuck. I cannot close the account property window even if i came back to the initial max order size. I cannot stop the NT8 processus because some positions are underway. Do i have to wait the week-end to restart NT8?

[NinjaTrader_Arcelia]

Hello Alf63,

Thanks for posting.

You may select to end individual tasks via the Window Task Manager under NinjaTrader >Selecting the 'Accounts' window >End Task.

If restarting NinjaTrader is necessary your simulation orders will still be be available to you when you restart NinjaTrader.

We may also further investigate this matter by reviewing your log and trace files.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default. Also please reference this forum post.