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Very slow drawing functionality? NT8

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    Very slow drawing functionality? NT8

    EG I draw a green rectangle and want to make it red. I click properties..it takes about 2 seconds for the properties dialogue box to populate.
    Then I select red and click apply - it then takes about 3 seconds for the color to change and the box to disappears.
    I have deleted all drawing objects.
    It would be great to get rid of this lag.
    Any tips?

    #2
    Hello lindsayf,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2089434" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

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