Not able to see broker in list of available connections

[remilonwheels]

After upgrading to NT8 and updating the platform with my lifetime license, I do not see the NinjaTrader Continuum connection available. It's been a while since I have logged in.

Thanks

[NinjaTrader_ChrisSch]

Hello remilonwheels,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2084547" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.