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NT8 Latest version is showing error and there are compiling issues

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    NT8 Latest version is showing error and there are compiling issues

    Hi,

    Everything was gong well until I have upgraded the NT8 platform. What I can understand from my little research that it is showing an error for a customer strategy which I paid for, is not comiling with latest version of NT8. I am attaching the error massage. Problem is, I have got running active positions with this strategy and in the weekend after the upgrade, I cannot add the strategy. What a Joke. I have sent an email to platform support and waiting for hours after I have sent the log and trace files. No resopnse yet. I hope someone can help here. I think, there is none from Ninjatrader to help here, it feels like;

    #2
    So far I haven't received any meaningful help from NT platform support team. Only thing they said to contact the consultant who did my custom strategy coding. Isn't funny, that for the changes in platform version, platform support team is not supporting for error generated. I have even provided with the code which is creating the error, but still no response on that.

    If any member here, can suggest anything will be helpful. The code creating the above attached error is :

    Name.Add(Path.GetFileName(file));

    Comment


      #3
      Try this: Name.Add(System.IO.Path.GetFileName(file));

      Returns the file name and extension of a file path that is represented by a read-only character span.

      Comment


        #4
        Hello,

        Thank you for your post.

        Please use the steps below to email your log and trace files to [email protected]. Please send them to ATTN: Dennis Request Number: 2070511
        • Open your NinjaTrader folder under My Documents.
        • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to this email.
        • Once complete, you can delete these compressed folders.

        Thanks in advance; I look forward to resolving this item.
        Dennis E.NinjaTrader Customer Service

        Comment


          #5
          thanks to Jack22. That solved the problem. I don't know why NT did not even try to help me with that.

          Comment

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