Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Ninja 7 not opening

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Ninja 7 not opening

    Having problems loading Ninja It starts initializing and loading serverside then disappears and doesn't open. Please let me know hot to fix this.

    #2
    Hello,

    Thank you for your post.

    Please send me your log and trace files so that I may look into what occurred.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    Please send these files as an attachment to ATTN: Dennis. They may be sent to platformsupport[at]ninjatrader[dot]com

    I look forward to your reply.
    Dennis E.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by llanqui, Today, 10:32 AM
    0 responses
    1 view
    0 likes
    Last Post llanqui
    by llanqui
     
    Started by StockTrader88, 03-06-2021, 08:58 AM
    45 responses
    3,992 views
    3 likes
    Last Post johntraderuser2  
    Started by TAJTrades, Today, 09:46 AM
    0 responses
    7 views
    0 likes
    Last Post TAJTrades  
    Started by rhyminkevin, Yesterday, 04:58 PM
    5 responses
    62 views
    0 likes
    Last Post dp8282
    by dp8282
     
    Started by realblubb, Today, 09:28 AM
    0 responses
    8 views
    0 likes
    Last Post realblubb  
    Working...
    X