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    NT8 Crashes

    NT8 crashes randomly whether in live or replay mode. Let me know which logs/trace files to send - do you need the crash dump info as well? Thanks

    #2
    JerryA,

    Thank you for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20180107.XXXXX.txt'. There will likely be multiple files for each day. Feel free to include the crash dump file as well.
    Drew O.NinjaTrader Customer Service

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