Misalignment and mismatch on Playback mode!

[Paris]

Hello,

Since a week ago I have misalignment and mismatch when I try to use playback mode. The playback chart(ES) is full with gaps and doji bars and completely mismatch from my Ninja Trader Continuum chart(ES). I use - tools, import, Historical data, Get Market Replay data. Then I choose ES 03 19 and download a few days. I use day session not Globex. My strategy is based on the openings and the market replay mode is exceptionally important for my trading! I made two screenshots which shows the difference between playback chart and Ninja Trader Continuum chart!

[NinjaTrader_ChrisSch]

Hello Paris,

Thank you for your note.

If you open a new workspace and connect to playback connection with a fresh chart, do you experience the same?

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2044225" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[Paris]

Hello,

I tried to replay days from October,...for example the 4th October with ES 03 19.
I forget to change the ES contract data. When I changed ES 03 19 with ES 12 18, the market replay chart
from 04 Oct 2018 start without any problems.

Thank you to Platform Technical Support!