Charting long term time frames + Kinetick

[percma]

Hi
wondering if I'm doing something wrong...If I try a daily chart of CL and I want to have more than 1yr on my screen...I always get to a point where the chart gets di-aligned by some data point totally out of sync with the actual prices at those time. ie: after one year I get prices at 1340 or so....vs the normal range of $40-60. This make impossible to do any long term study. Is it a data feed issue or a charting issue?
thanks!

[NinjaTrader_PatrickG]

Please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.X)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
• Can you provide a screenshot of what you're reporting?
  • To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.
    • Click here for instructions
  • Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
    • Click here for detailed instruction

[percma]

8.0.16.3 64-bit
Kinetick

see attached pic

[NinjaTrader_PatrickG]

I do not see this same issue when loading CL 02-19 weekly data while connected to Kinetick:

https://www.screencast.com/t/Uw1BAehC

Does the issue persist if you right-click on your chart and select 'reload all historical data'?

[percma]

not. but if I change the number of days to load...it will appear again and I had to right click again...

[NinjaTrader_PatrickG]

I suspect this is an issue with your cache or locally stored historical data. To delete the cache, follow the steps below.

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 8 > db folder.
• Delete the sub-folder named 'cache'.
• Restart NinjaTrader and test.