Cant reset an Account even after obtaining new demo login credentials

[SergeyNT8]

Hi,

I have tried to reset a sim account in properties and having no success decided to get a new demo account but in both cases when I start my strategy I can see a position in the account tab whereas in the position there are no positions.
What could it be?

thanks.

[NinjaTrader_JoshG]

Hello SergeyNT8,
Thanks for your post.

What you are seeing is the difference between account position and your strategies position. The following help guide link has more information on this specific topic.
https://ninjatrader.com/support/help...__account_.htm

When a strategy is orange in the Strategies tab of the Control Center, this means that the strategy entered a historical (theoretical) position in the historical data that has been loaded.
It also means that you have "Wait until flat" selected for the 'Start behavior' option in the strategy parameters.
This means that once the strategy has finished processing the historical data and has transitioned to real-time, it will wait until there is a real-time order submission that will cause the strategy to become flat. This also includes changing from a long position to a short position or vice versa as the position would pass through flat.

Below is a link to the start behavior options.
http://ninjatrader.com/support/helpG..._positions.htm

Please let me know if you have any questions.