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NT8 problems at end of day

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    NT8 problems at end of day

    Starting 12/1/17 and continuing today I've been experiencing something I've never seen before.

    NT8 8010, Win10, CQG, Amp
    CPU on NT normally runs at 1 to 2%, NT RAM is usually 400 to 500mb. No problems with anything until 12/1/17.

    12/1/17 and 12/4/17 at beginning of day was normal. Toward the end of the day to the close, CPU on NT went to around 40%, RAM went to 1gb. The superDOM price action stopped matching the chart price action; it was like they were looking at different instruments. Cross hair cursor got very unresponsive, jumping around the charts. When I tried clicking on certain charts they were unresponsive and eventually the only way to close NT was through the task manager on 12/1/17 and 12/4/17.

    Can someone tell me what's happening and how to fix it?
    Thank you.

    #2
    Hello,

    Thank you for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20171204.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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