Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

HELP! Major Problems After Upgrading to 16.3

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    HELP! Major Problems After Upgrading to 16.3

    Yesterday, I had problems attempting to upgrade to 16.3. Had to delete the NT8 folder and upgrade.

    This afternoon I attempted to install an indicator that I bought and I got an error message:

    "ERROR
    Unable to complie custom assembly. Original version has been restored. You need to recompile your custom Ninjascript files."

    WTF!!??

    Everything was working fine until I performed this update. I even tried going back to version 15 but 16 keeps showing up. I didn't do anything weird or unnatural, just the update.

    Any suggestions?

    Running Windows 7 Pro 64bit - up to date
    Core i74930 processor
    32Gb DDR3 RAM
    No other apps just NT8

    #2
    Hello dmking,

    Thank you for your post.

    Please send an email to platformsupport [at] ninjatrader [dot] com with your log and trace files included as an attachment to the email, so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by burtoninlondon, Today, 12:38 AM
    0 responses
    10 views
    0 likes
    Last Post burtoninlondon  
    Started by AaronKoRn, Yesterday, 09:49 PM
    0 responses
    14 views
    0 likes
    Last Post AaronKoRn  
    Started by carnitron, Yesterday, 08:42 PM
    0 responses
    11 views
    0 likes
    Last Post carnitron  
    Started by strategist007, Yesterday, 07:51 PM
    0 responses
    13 views
    0 likes
    Last Post strategist007  
    Started by StockTrader88, 03-06-2021, 08:58 AM
    44 responses
    3,983 views
    3 likes
    Last Post jhudas88  
    Working...
    X