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Downloading Broker Historical Data

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    Downloading Broker Historical Data

    Hello,

    After 3 days and talking to several technical agents I am still not able to download historical data into my platform. These are the steps I take maybe I am missing something or doing something wrong?
    Step 1 Log In to my Broker
    Step 2 Download Historical data from Historical Data Tab * I go back as far as 01/01/2013 - Current Date and Time. Which is also able to download with no errors
    Step 3 I go to the Market Replay Tab and I download Historical Date 01/01/2013 and this is where it says "There is no market data available for this date and time

    My broker is Forex.com so i should be able to download Historical Data as they do provide this for us so I am not sure what I am doing wrong?



    #2
    Hello,

    Please write to platformsupport{at}ninjatrader[dot] com and reference ticket number 1991253 in the body of the email.

    Thank you in advance-
    Ryan S.NinjaTrader Customer Service

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