How to check NT errors on startup?

[cabum]

Hi guys,

Sometime my NT (8.0.15.1 64-bit) takes enormous time to load on the startup. Currently I can't understand the reason. Sometimes it takes up to 8-10 minutes to load all the charts, sometimes it just get stuck with error message. Is it possible to check any logs/other sources somehow to see what causes troubles?

Thanks!

[NinjaTrader_ChrisSch]

Hello cabum,

Thank you for your note.


Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.