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Position Not Closing

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    Position Not Closing

    Hi,

    I trade an atm that uses two targets.
    When the trades are over ie, stopped, target hit, closed and I open anew position, part of the closed trade seems to carry over to the new trade even after flattening all.
    This can be identified in the pdf i have attached.
    The ghost trades also appear on the trade performance.

    Do you know how to rectify this?
    Attached Files

    #2
    I'll need more information than is provided in the screenshot to diagnose what occurred.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 1799138 ATTN Patrick G

    Please also include a link to this forum thread and a brief summary of what occurred.

    Comment


      #3
      pickles1101, I received an email from you, however, the email address provided was not valid (it contained slashes) and I could not send messages to it. Please write in to PlatformSupport[AT]NinjaTrader[DOT]com from your email directly and put the following in the subject or body:

      'ATTN Patrick G 1799477 and 1799687'

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