Ninjatrader 8 setup ended prematurely

[MichaelAlexander]

When I try to install the update 8.0.8.0 I get this message: http://prntscr.com/g2uyn2
What can I do to resolve this?

[NinjaTrader_EricB]

Hello,

Thank you for your post.

Glad to assist. I suggest running the below, publicly available Fix It utility by Microsoft. This program is able to look into many Windows items that may be stopping the installation, first use it to Uninstall NinjaTrader.

First, go to Help > License key and copy your key and save it in as safe location, such as your desktop.


https://support.microsoft.com/en-us/..._and_uninstall

Next, please try downloading the update via the link below.

http://ninjatrader.com/PlatformDirect



Let me know if you see the same error after taking these steps.