Screen resolution problem

[blar58]

Hello

I have had problems with a few customers relating to my Market Profile indicator display.
The problem seems to be coming from the Screen display resolution.
What would be the solution for this ? ( From code, from screen settings ?)

I have attached a few images of the email received from my customer.

Thank you

[NinjaTrader_Jim]

Hello blar58,

Thanks for your post.

NinjaTrader was not designed for 4K displays and they are not officially supported.

A thread that discusses this and some workarounds can be found below. For the best experience, they may wish to consider using a smaller resolution.

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/99354-4k-screen-support-text-and-indicators-are-tiny

If the customers are not seeing issue with NinjaTrader drawing objects, you may wish to peek at the source code for those drawing tools and match what they are doing with SharpDX rendering.

Although not directly related, the thread below discusses a case where creating your own SharpDX.DirectWrite.TextFormat creates inconsistencies in devices when it is not built from a SimpleFont with ToDirectWriteTextFormat.

https://ninjatrader.com/support/forum/forum/ninjatrader-8/indicator-development/1085422-font-scaling-between-devices-when-using-drawtext

We look forward to assisting.

[Heart]

Hello

I have had problems with a few customers relating to my Market Profile indicator display.
The problem seems to be coming from the Screen display resolution.
What would be the solution for this ? ( From code, from screen settings ?)

I have attached a few images of the email received from my customer.

Thank you

blar58 Can I ask you how you solved that problem in your code?