Cannot add DLL reference to NT8 script in 32 bit version

[bzinchenko]

Hello

I m desperately trying to add DLL reference in NT8 32 bit. I properly click "Reference" in script context menu. Then list of references appears in a window with buttons for adding and removing references. Then I click "add". It pauses for a second but nothing happens. When I do the same in 64 bit version, there appears dialog to choose DLL file. If I add DLL reference in 64 bit version in this way, it is then visible also in 32 bit version. However, it is very inconvenient to switch between versions just to add DLL to references. I suspect it is a bug. Please advise. Thank you.

[NinjaTrader_Jesse]

Hello bzinchenko,

Thank you for the post.

I just tried the 32 bit version and don't see any problems opening the references menu with 32bit specifically from my end. Can you tell me, are you seeing any errors in the control center log tab when you try this process? If not, I would likely need to review your trace files to see if anything is being reported when that happens. If the case is that no errors are in the log tab, I would ask you to send an email to our platform support [at] ninjatrader.com so that you can attach the log/trace files for review. The easiest way is to use the Help -> Email support option and check include log and trace files. Please also include a link to this forum post.


I look forward to being of further assistance.

[bzinchenko]

Hello Jesse

Thank you for a quick reply. I ve inspected log messages according to your advise and found no info there related to this problem. To be precise, there are no messages over past half hour, while I ve attempted adding DLL to references at least ten times over this period. I have no idea where to find log / trace files. Please advise.

[NinjaTrader_Jesse]

Hello bzinchenko,

Yes in that case, please use the steps I provided to send in the log and trace files:

The easiest way is to use the Help -> Email support option and check include log and trace files. Please also include a link to this forum post.

This would be from the platforms control center. Using the help menu and its email to support option will send the log and trace files for you.


I look forward to being of further assistance.