NT stuck on loading logo after installing Add-On

[smartromain]

Hello,

I have tried writing my addon, it's just an add-on that connect if disconnect, and write a connection_status.txt
But now NT 8 doesnt open anymore, it keep looping on logo.

I can't go to NT to delete my addon, i have tried opening it in safe mode but there is no assemblies, and not addons. I have deleted the addon in bin/custom/addons, same problem. I have deleted the db folder, same problem.

How to remove the addon without going to NT?

This was my addon code:

using System;
using System.IO;
using System.Linq;
using System.Timers;
using NinjaTrader.Cbi;
using NinjaTrader.NinjaScript;
using NinjaTrader.NinjaScript.AddOns;

namespace NinjaTrader.NinjaScript.AddOns
{
    public class ConnnectionTest : NinjaTrader.NinjaScript.AddOnBase
    {
        private Timer timer;
        private string filePath = @"C:\ConnectionStatus.txt";
        private Connection myConnection;

        public ConnnectionTest()
        {
            // Create a timer with a 5-second interval
            timer = new Timer(5000);
            timer.AutoReset = true; // Set AutoReset to true for periodic execution
            timer.Elapsed += OnTimerElapsed;
            timer.Start();

            // Connect to NinjaTrader if not connected
            if (myConnection == null || myConnection.Status != ConnectionStatus.Connected)
            {
                myConnection = Connect("My NinjaTrader");
            }
        }

        private void OnTimerElapsed(object sender, ElapsedEventArgs e)
        {
            // Get the connection status of the order feed
            ConnectionStatus status = myConnection?.Status ?? ConnectionStatus.Disconnected;

            // Write the connection status to the text file
            File.WriteAllText(filePath, status.ToString());

            // If connection status is not connected, try to reconnect
            if (status != ConnectionStatus.Connected)
            {
                myConnection = Connect("My NinjaTrader");
            }
        }

        private Connection Connect(string connectionName)
        {
            try
            {
                ConnectOptions connectOptions = null;
                lock (Core.Globals.ConnectOptions)
                    connectOptions = Core.Globals.ConnectOptions.FirstOrDefault(o => o.Name == connectionName);

                if (connectOptions == null)
                {
                    NinjaTrader.Code.Output.Process("Could not connect. No connection found.", PrintTo.OutputTab1);
                    return null;
                }

                lock (Connection.Connections)
                {
                    if (Connection.Connections.FirstOrDefault(c => c.Options.Name == connectionName) == null)
                    {
                        Connection connect = Connection.Connect(connectOptions);

                        // Only return connection if successfully connected
                        if (connect.Status == ConnectionStatus.Connected)
                            return connect;
                        else
                            return null;
                    }
                }

                return null;
            }
            catch (Exception error)
            {
                NinjaTrader.Code.Output.Process("Connect exception: " + error.ToString(), PrintTo.OutputTab1);
                return null;
            }
        }

    }
}
​

[NinjaTrader_Gaby]

Hello smartromain,

Thank you for your post.

If you have deleted the AddOn file from bin/Custom/AddOn, it may not be related to your add-on script.

To confirm, are you able to open the platform in Safe Mode?

Please also send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: Case Number:04401236 ATTN Gaby