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Hello JhojanV
Thank you for your post.
So that we may investigate further, please write us an email: Support[AT]Ninjatrader[DOT]com.
>>Please follow the steps below to manually attach your log and trace files to your email so we may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Eduardo R.NinjaTrader Customer Service
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The files have already been sent to [email protected] from the address [email protected] thank you very much
- Likes 1
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