Order Suck

[kiss987]

Hello

On my demo live account I have an order which is stuck on PendingChange, How can I flat it? I've tried to cancel it mannually, flatten everyhing, etc. but nothing works

Thanks

[NinjaTrader_Jason]

Hello kiss987,

Can you please reset the Sim101 account to remove the order. You can reset the sim101 account as follows. Please go to Control Center-->Tools-->Options-->Simulator-tab. Enter the values you like on the left side and click the Reset button on the right side. Select the Sim101 account and click OK. More information can be found at the link below.

http://www.ninjatrader.com/support/helpGuides/nt7/simulator_tab.htm

If the order was submitted to your live account, please contact your broker as soon as possible to check if the order is still active. If not active anymore, the order will be removed the next trading day after the broker reset their servers.

If you have your account with our NinjaTrader brokerage, please contact our emergency trade desk.

http://ninjatrader.com/ContactUs

24 HOUR EMERGENCY TRADE DESK
Phone: 312.423.2234