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    Open positions

    Hi,

    Upon starting NT and without any charts or workspaces open (only the Control panel is open), it shows that NT has two active orders/ 2 open positions with their respective strategy names. Closing the position or flattening everything doesn't help. Is this something within the strategy even if none is open?

    Thanks for the help

    #2
    Hello 2Look4me,

    Thank you for writing in.

    It sounds like you have stuck Sim orders. You will need to reset your Sim account.

    Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account. (This can take long depending on the size of your database file and your system.)
    • From the NinjaTrader Control Center window select the menu Tools> Options> Simulator.
    • Press the 'Reset' button.
    • If you do not want to lose your trade data, uncheck the 'Clear history' box (This must be left checked when wanting to remove a stuck sim order)
    Zachary G.NinjaTrader Customer Service

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