NT positions and fxcm / mbtrading

[birdog]

Hi folks,

May I email you some screenshots?

I have a strategy running on fxcm right now 500k lots (no jpy pairs). I am also running the same exact strategy on mbtrading with 1000k lots (trading the same pairs as fxcm with the exception of the addition of two jpy pairs).

I have sync enabled (in case the connection goes down, then I can resync later) on both of them just FYI...

So...

I have noticed a anomaly that has me a little confused/concerned:

[let me know where to send the screenshots]

1. 2 fxcm screenshots: (1) is of current positions in the NT positions window (2) is of the positions in the fxcm only web trader (also on the fxcm Android app). Several positions show Long in NT and Short in fxcm and vica versa. What causes that as it is quite confusing.

2. 2 screenshots on the mbtrading show everything running fine and both the mbt and NT positions are the same and in the correct direction.

***many of the fxcm positions are not correct and seem not to be following the signals created by NT.

Please let me know asap.

Thanks...

[NinjaTrader_CalH]

Birdog,

Please email the screenshots to platformsupport [at] ninjatrader [dot] com
Put ATTN Cal in the subject and reference this thread in the body

Additionally, please add your trace and logs from today -
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20141008.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20141008.txt"

[birdog]

Hi Cal

I just finished writing a full explanation for you to see what happened and sent it to the email you mention with ATTN Cal in the beginning.

Please let me know you received.

[NinjaTrader_CalH]

Got it Birdog

[birdog]

Just sent you a reply...

[birdog]

@Cal

Just resent a 2 batch that has today's log/trace for the 8th of Oct.

@Cal, also, did the 7 screenshots come through on your end as well (that goes along with the 7 points made in the original email)?

I just wanted to be sure you actually did get those too...?