Unable to start market data for instrument 'CSC'. Provider does not support ...

[jsanders]

I am new to NinjaTrader and am trying to apply a simple strategy that sets the backcolor to Green when the 20 Day MA crosses below the price, and set backcolor to Red when the 20 Day MA crosses above the price.

I am using Kinetick End of Day (Free) data.

I get the following error:
Unable to start market data for instrument 'CSC'. Provider does not support market data.

The bars do not show, even though the condition is met.

Here is my code. Any help is appreciated.

protectedoverridevoid OnBarUpdate()
{
// Condition set 1
if (CrossBelow(MA, Close, 1))
{
BackColorAll = Color.Green;
PrintWithTimeStamp("Below");
}
// Condition set 2
if (CrossAbove(MA, Close, 1))
{
BackColorAll = Color.Red;
}
}

Thank you.

[NinjaTrader_Joydeep]

Hello jsanders,
Welcome to the forum and I am happy to assist you.

To assist you further may I know:

• On which bar series you are testing the strategy.
• If you open a daily chart for CSC using the Kinetick End of the day connection then are you able to get the charts.

I look forward to assisting you further.

[jsanders]

I do get the data and chart.

I don't understand the following question:
On which bar series you are testing the strategy.

I am running Daily chart.

Jeff

[NinjaTrader_Joydeep]

Hello Jeff,
Thanks for the information.

To assist you further can you please send a toy NinjaScript code* replicating the behavior to support[AT]ninjatrader[DOT]com

Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

I look forward to assisting you further.

*The "toy" just means something that is a stripped down version that isn't necessarily the whole logic. It makes things easier to rout out.

[jsanders]

The file has been sent. Thank you for your help!

[NinjaTrader_Joydeep]

Hello Jeff,
This is to confirm, I have received your email and has responded to it.

[jsanders]

Joydeep,

I tried your recommendation and get the same results. Please see email.

Jeff