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Complete removal of old accounts and sim accounts

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    #16
    To look into exactly what happened, I will need your log and trace files.

    Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.

    * The log file will be named ‘log.20130214.txt’

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

    * The trace file will be named ‘trace.20130214.txt’
    MatthewNinjaTrader Product Management

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      #17
      If you want to log onto my machine and see it first hand you can do so.

      It is currently stuck.

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        #18
        Instructions sent.
        MatthewNinjaTrader Product Management

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