Please send an email to support[at]ninjatrader[dot]com and include your most recent log and trace files, Attn: Matthew in the Subject line and a reference to this thread.
You will find the log file in the Documents > NinjaTrader 7 > Log folder.
* The log file will be named log.20130214.txt
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
* The trace file will be named trace.20130214.txt

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