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    Prior strategy referenced in new

    I am trying to create a new strategy, and when I click the finish button I receive several error messages that reference completely unrelated, however, existent strategies. How do I resolve this problem?

    #2
    Hello ron7797,

    Thank you for your post.

    Please attach a screenshot of the errors you are receiving to your response so that I may investigate this matter further.

    To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and attach to your response.

    I look forward to assisting you further.

    Comment


      #3
      Hello,
      Here is the strategy and error codes attached.
      Attached Files

      Comment


        #4
        Hello ron7797,

        Thank you for your response.

        I would like to schedule a support call with you today. I just need a few things from you before our call.
        • Please send a note to support[at]ninjatrader[dot]com with "ATTN: Patrick" in the subject line
        • Include a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=48914
        • A phone number where you can be reached
        • A time window where I can call you (please include a time zone)
        • Launch our remote support application from the following link, http://www.ninjatrader.com/remotesupport. Once launched, the application will provide you with an ID# and password. I will need these from you once I have you on the phone.

        I look forward to our support call.

        Comment


          #5
          Hi Patrick,
          Before we arrange the support call, I would like to mention that I had installed Shark Indicator's "BloodHound." The problem appears to be coincident with this installation. In an attempt to resolve this issue I removed the strategies that were referenced in the error codes and the problem seems to have been resolved. In addition, if I attempt to include the BloodHound indicator in a new strategy created in the strategy builder, I once again receive error codes ... removing reference to BloodHound eradicates the problem. I believe the issue resides with the Shark Indicator and I have a telephone conference scheduled with Jeremy, the developer, within the next half-hour. May I contact you afterwards?

          Regards,
          Ron

          Comment


            #6
            Hello Ron,

            Thank you for your response.

            Yes, I will wait for your reply if a support call is needed after your speak with the developer.

            Please let me know if I may be of further assistance.

            Comment


              #7
              Hi Patrick,
              I spoke at great length with the developer, and apparently there was a glitch in the version of BloodHound that I purchased 2 days ago. We installed the corrected version and it so far seems OK.
              However, since this incident I have noticed that a new strategy that I created, when enabled, is not showing the buy/sell signals on a char as it is designed to do. The sample strategies that came with NT are working properly, however. In addition, the simulator does not seem to be working either? Any suggestions?
              Thank you in advance,
              Ron
              Last edited by ron7797; 04-04-2012, 02:26 PM.

              Comment


                #8
                Hello Ron,

                Thank you for your response.

                For your strategy I recommend debugging your strategy to determine why your signals are not being generated. For information on debugging your NinjaScript code please visit the following link: http://www.ninjatrader.com/support/f...ead.php?t=3418

                Concerning your simulator, please advise if you are referring to the simualted data feed or the SIM101 account.

                I look forward to assisting you further.

                Comment


                  #9
                  Hi Patrick,
                  Thank you again for your suggestion and I will indeed do so.
                  As for the simulator, I was referring to the data feed, however, a reboot of NT got it going again.

                  I apologize for the newbie questions.
                  Regards,
                  Ron

                  Comment

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