Market Order Rejected (no price)

[doctore]

I have a strategy that runs fine with Vision Financial. However, when (the exact same strategy is ) running at MF Global, the EnterLong() command gets rejected as a market order with no price specified. MF Global uses PATS, whereas Vision does not use PATS. Must I do something special for market orders with PATS?

[NinjaTrader_JoshP]

doctore,

There should be no special steps. Can you please send in your log/trace files and a timestamp as to when you submitted the rejected order on MF Global? Thank you.

[doctore]

The problem with MF Global/PATS rejecting a market buy with 'ErrPriceRequired' happened again today. The attached image show the orders tab in the CP. The 8th entry down from the top is the offending order. Note that this strategy was simultaneously executing in 2 Vision accounts. The same market buy order was executed just fine in those accounts as can be seen by the two orders immediately above the offending order.

The code sequence was simply 'EnterLong ();'. The MF Global account was flat at the time of the market entry as can be seen from the 3 previous MF Global orders.

I had TraceOrder = true but did not have an Output window open, so I am not sure where to get any further detailed information that may be of assistance.

follow link to see image:

https://blakemasters.box.net/shared/lduaqud5aa

[NinjaTrader_JoshP]

doctore,

Please send us your complete log and trace files. We need to see the files to be able to analyze what is happening. The screenshot is unfortunately not enough to see the sequence of events or anything that is happening under the hood. Thank you.

[doctore]

Logs sent to support at 14:08 CST 10/8/2010.

[NinjaTrader_Bertrand]

doctore, can you please let us know which ticket # you got assigned to?

Thanks

[doctore]

I don't know, there never was one as far as I know. I just sent in the logs as requested in this thread and then got an email response from Josh Peng...however, from the subject of the email from Josh Peng (below), I would guess 378958.


date Mon, Oct 11, 2010 at 9:55 AM
subject RE: Market Order Rejected (ErrPriceRequired) {378958}
Scott,

We have reviewed the log/traces for your order and everything looks like it is being sent out of NT correctly. Since this is a native error you are receiving from your brokerage you will need to take them up on it as to why a market order would require some kind of price.

2010-10-08 10:23:54:274 (MF Global) Cbi.Connection.ProcessEventArgs.OrderStatusEventAr gs: Order='9053d36cb2a04c088b34452408dd5f4a/91133810' Name='LongP2-2-10/8/2010' New State=Rejected Instrument='ES 12-10' Action=Buy Limit price=0 Stop price=0 Quantity=1 Type=Market Filled=0 Fill price=0 Error=OrderRejected Native error='ErrPriceRequired'

If you provided them that trace message it may help them isolate and determine what exactly was going on and why a price was required for this order. Hope that helps.

Sincerely,
Josh Peng
NinjaTrader Customer Service

[NinjaTrader_JoshP]

doctore,

Thank you. The way to proceed at this point would be to try and contact your brokerage and inquiry them about why they rejected your market order for not providing a price.

[flygs]

ErrPriceRequired affected Order: SellShort 3 Market

Just got this error from strategy today. Using FCStone/PATS...from the thread, it seems to be a problem with PATS and market orders

[NinjaTrader_Matthew]

Are you using another data provider or are you only connected to Patsystems?

Is your strategies TIF settings set to GTC or Day?

[flygs]

I have Kinetic as first followed by Patsystems connection and thats it...

TIF setting is at GTC

[NinjaTrader_Bertrand]

flygs, thanks for the info - could you please contact us directly via Help >> Mail to Support so we could review your diagnostic trace / logs files from the application?

Thanks in advance,

[flygs]

File Uploaded

as requested..log and trace sent..

[NinjaTrader_Bertrand]

Thanks, we will check into matters and get back to you.