New account no data

[saeed]

I have a new account with NT/Dorman , Data Provider Continuum

I do have another account too the new account will connect to continuum but no Data , when i set up the new account i chose the connection name Continuum1 , i have a life time license with NT , please Advise .

Thanks

[NinjaTrader_DrewO]

Hello,

Thanks for your post.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20170709.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20170709.txt"

[saeed]

email sent to you