Account Info Missing

[tarheel_redneck]

When I started NT 7, I did not get the usual tone indicating that I was connected for live trading. When I tried to manually connect Control Panel>File>Connect, I received an error message

Logon failed. There can be only one Ninja Trader Continuum adapter running at any time.

I then checked Control Panel>Accounts and my account information is not there.

What am I missing here?

[NinjaTrader_ShawnB]

Hello,


Thanks for your post.



Could you please send the log and trace from your platform to look further into this inquiry.


To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'.


Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.