NT freeze

[vit007]

Im getting this message right when start NT7 and program just freeze. I did reinstall but no changes . I have to go to Task Manager to close NT . How to fix this .

[NinjaTrader_ShawnB]

Hello vit007,


Thanks for your post.



Could you please send the log and trace from your platform to look further into this inquiry.


To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'.


Also, give a reference of this thread in the body of the email.