I have watched the training videos as well as read a bunch of information on how to download historical charts on NT7. I'm currently using their free version b/c I just wanted to see how I like this trading platform before becoming a client. However, I can't figure out how to load about 3-5 years worth of /ES data. And every time I do this, I only get about a years worth of data up until 12/7/16 or so. Then it cuts off. Then if I try to zoom in to a 5 min chart, the entire screen goes blank. Can anyone help me get on the right track? I mostly just want to look at historical data for the ES, TF, NQ, NYSE TICK, and NYSE AD line. I don't care about simulating.
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Hello imthetalent,
Thank you for your post.
Could you please send the log and trace from your platform to look further into this inquiry.
To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'.
Also, give a reference of this thread in the body of the email.
We look forward to assisting you further.Shawn B.NinjaTrader Customer Service
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