Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

charts loading slow

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    charts loading slow

    Opening up new charts has slowed to a crawl to the point of stalling out. Have tried repairing the database, resetting instruments, compiling indicators and deleting the cache. The issue persists. Thanks for any help.

    #2
    Hello srbdoc,

    Thank you for your post,

    This is usually an indication the workspace is too CPU-intensive for your PC. I suggest applying our Performance Tips to your workspace, as they will be able to improve the behavior you're seeing.

    http://ninjatrader.com/support/helpG...ance_tips2.htm


    Shut down NinjaTrader

    Navigate to (My) Documents\NinjaTrader 7\workspaces

    Delete the file named "_Workspaces.XML". DO NOT delete the 'workspaces' folder - only delete the '_Workspaces.XML' file within the 'workspaces' folder

    After deleting this file, restart NinjaTrader which should startup without any workspaces.

    Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issues.

    *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named Untitled1 however you will not want to save the workspace when exiting NinjaTrader, otherwise it will overwrite it.
    If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

    If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns.

    I have provided a link below to our Help Guide that goes over backing up and restoring.

    http://www.ninjatrader.com/support/h...p__restore.htm

    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by fx.practic, 10-15-2013, 12:53 AM
    5 responses
    5,404 views
    0 likes
    Last Post Bidder
    by Bidder
     
    Started by Shai Samuel, 07-02-2022, 02:46 PM
    4 responses
    95 views
    0 likes
    Last Post Bidder
    by Bidder
     
    Started by DJ888, Yesterday, 10:57 PM
    0 responses
    8 views
    0 likes
    Last Post DJ888
    by DJ888
     
    Started by MacDad, 02-25-2024, 11:48 PM
    7 responses
    159 views
    0 likes
    Last Post loganjarosz123  
    Started by Belfortbucks, Yesterday, 09:29 PM
    0 responses
    8 views
    0 likes
    Last Post Belfortbucks  
    Working...
    X