In case it never finishes, is there a "safe" way to stop NT from trying to load the data without breaking anything?
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"Loading data..." message running too long
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"Loading data..." message running too long
I've opened a chart and trying to load some data. I've asked for the last 90 days of 1440-min bars. The "Loading data..." message has been running for around 10 minutes.
In case it never finishes, is there a "safe" way to stop NT from trying to load the data without breaking anything?Tags: None
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Hello,
Thanks for your post.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20170124.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20170124.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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Hello Drew,
I just checked and both my log.20170124.txt and trace.20170124.txt files are currently empty. The files exist but nothing in them.
Wait. I just checked again. The files are no long empty. I will send them to you.Last edited by rcsingleton; 01-24-2017, 04:48 PM.
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