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    #16
    Hi Clayb1:

    I have contacted Barcharts.com and they have informed thier development team on this inquiry.

    I do not have an eta at this time on when a fix will be implemented.

    As soon as I receive an update on this inquiry, I will post here.

    I understand your concern for purchasing data that you are not able to use. However, I can let you know that Barcharts.com has excellent customer service and will work with you and your subscription if you need to seek data elsewhere.
    RyanNinjaTrader Customer Service

    Comment


      #17
      Just got the following email from Barcharts:

      For the $TICK we are base lining the value at 100.00 not at 0.00 as some
      other services do but the values will move the same. We have done this to
      avoid passing through negative numbers.

      The difference in the $TRIN between Barchart and some other sources is
      Barchart uses total NYSE volume, where as Interactive Data for example uses
      only NYSE traded NYSE volume.

      The $TICK and $TRIN are disseminated down our feed once every 5-seconds.
      So basically their TICK data moves within a 20 point range, rather than the usual 2000 point range. Probably not as accurate as most people would like!

      Comment


        #18
        spz trader,

        Opentick informed me that they plan to support NYSE Technical symbols such as TICK and TRIN at some point, but they were unable to commit to a timeframe. Please see the following discussion on the opentick forum:

        opentick.com is your first and best source for all of the information you’re looking for. From general topics to more of what you would expect to find here, opentick.com has it all. We hope you find what you are searching for!

        Comment


          #19
          fifty2aces,

          So, Barchart.com is aware that they are transmitting wildly incorrect values for $TICK, values that are different than any other data provider in the world, and they have no intention of correcting the problem?

          I find that simply astonishing.

          And I certainly don't understand the reasoning - to avoid passing negative numbers. What difference would that make unless there were some serious limitations with their platform/infrastructure. Does anyone understand this?

          Unfortunately, it would appear that Barchart.com is not a viable option for anyone who needs accurate data on market statistics

          Comment


            #20
            Ryan,

            Have you received a response from barchart.com development concerning the problem with $TICK and $TRIN yet? Any ETA for a fix?

            Thanks!

            Comment


              #21
              No ETA, we are awaiting an official response to clarify their current situation.
              RayNinjaTrader Customer Service

              Comment


                #22
                Originally posted by NinjaTrader_Ryan View Post
                Hi Clayb1:

                Thank you for replying.

                Perhaps we are looking at ether two different indices or expecting data as a different index.

                The data we are displaying from Barchart.com is correct. Click here for the data from Barchart.com for the Tick index:



                I do agree with you in regards to the index ranging between -600 and 1000. I will consult with Barchart.com and verify which instrument needs to be created in NinjaTrader to receive the data you seek for this instrument.
                Any word Ryan and Barcharts data feed for the Tick chart. It looks like they are now using 10,000 for a base line which really doesn't make sense.

                Comment


                  #23
                  Hello jaypetty,

                  I have sent an email to BarChart regarding the TICK index. As soon as I receive a response back, I will let you know.
                  JasonNinjaTrader Customer Service

                  Comment


                    #24
                    This will not be changed for now.

                    Please see the explanation below as per the 10,000 mid point.

                    $TICX:NYSE TICK - actual value
                    $TICK:NYSE TICK - value of the $TICX + 10,000

                    $TICX is defined as the number of stocks ticking up minus the number of stocks ticking down on the NYSE.If $TICX reads +500, for example, then there are 500 more stocks on the NYSE ticking up than there are ticking down. Conversely if $TICX reads -500, this means 500 more stocks are ticking down than are ticking up.

                    If $TICX is displaying 500 then $TICK is displaying 10500. If $TICK is displaying -500 then $TICK is displaying 9500.
                    JasonNinjaTrader Customer Service

                    Comment


                      #25
                      Tick

                      I have contacted them and they said that the TICX symbol should work but I would have to put that in manually. Do you know what the parameters would be for doing that?

                      Thanks

                      JP

                      Comment


                        #26
                        Hi JP,

                        Thank you for your post.

                        Please refer to the attached screenshots when configuring this instrument.
                        Attached Files
                        KyleNinjaTrader Customer Service

                        Comment


                          #27
                          I assume you mean using TICX instead of TICK like they said in their previous email? TICK is already in the platform.

                          Comment


                            #28
                            Originally posted by NinjaTrader_Jason View Post

                            $TICX:NYSE TICK - actual value
                            $TICK:NYSE TICK - value of the $TICX + 10,000
                            From barchart.com's website quote for 4/29/09, the open high low close are

                            1142 1310 1142 1142

                            which does not seem right. Has anyone find a solution yet? I am in need to find a new data feed as well, but without correct NYSE TICK data barchart.com is not really usable for me.

                            Comment


                              #29
                              Hello jaypetty,

                              Please see the attached screenshots. I was able to receive data in the Control Center, however I was unable to load any historical data.
                              Attached Files
                              JasonNinjaTrader Customer Service

                              Comment


                                #30
                                Hello enlightened_j,

                                NinjaTrader acts like a radio receiver in that we display data as it is provided.
                                JasonNinjaTrader Customer Service

                                Comment

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