Jurik dll problem

[jrichardson83]

Hello,

I recently purchased some 3rd party indicators from Jurik Research. After installation of the indicators, I attempted to apply an indicator to the chart and got the error shown in the attached screen shot. After consulting Jurik's technical support and attempting an advised fix I still kept getting the same .DLL error message. I finally did a complete uninstall and reinstall of NT7, wiping all traces of the program from my computer before reinstalling the software. For the first day things were working fine, but today when I opened a chart and placed an indicator on the page I got the same error message. I was told by Jurik that something in NT7 is trying to call a code, but I don't know how this could be. Is there anything someone might suggest trying as a permanent fix?

[NinjaTrader_ChelseaB]

Hello jrichardson83,

So that we may schedule a call during our normal support hours to remotely assist, please send an email to platformsupport [at] ninjatrader [dot] com.
In the email, please include a link to this forum thread.