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GAIN failure to connect

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    GAIN failure to connect

    For the last 3 days everytime i have tried to connect to GAIN servers i get the following message from ninjatrader

    Login Failed: Unable to connect to the GAIN API: System.Net.WebException: The request failed with HTTP status 417: Expectation failed at
    System.Web.Services.Protols.SoapHttpClientProtocol ReadResponse(SoapCl

    I have tested my DNS and everything seems fine
    I have uninstalled and reinstalled ninja
    I have deleted my ninjatrader 6.5 folder in my documents and created a new one
    I have tried removing my firewall
    I have another friend trading in the same city and his connection seems to work fine

    Nothing seems to have worked. Please help

    #2
    Are you ever able to connect? Is this the demo account or your real live account?
    RayNinjaTrader Customer Service

    Comment


      #3
      Its a demo account


      It was working fine till friday, then no good

      Comment


        #4
        It is working now... maybe something wrong with my ISP

        Thanks for the help

        Comment


          #5
          Ok very random, but it has not worked again the last 2 days.

          Same error msg

          Do you think its something wrong with my internet provider?

          Comment


            #6
            Could be the case.

            Comment


              #7
              Well what should i do

              Comment


                #8
                If asking GAIN or your ISP for resolution does not help, then there are no further options I believe. Unfortunately there is nothing we could do from NT's end.

                Comment


                  #9
                  Sorry to bother you guys again.

                  I have contacted my isp and they have said there has been no changes to my connection the last few days

                  I have also contacted the people at GAIN and they have said that there servers are working fine and they seem to think it maybe a ninjatrader issue. My MBT feed is also starting to play up now, it couldnt connect this morning and i needed to reinstall ninja to make it work again. But the reinstallation didnt help the gain feed

                  Whats the next step?

                  Comment


                    #10
                    Unfortunately I have no further suggestions for you.

                    Comment

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