Unable to Load NT7

[WJE1222]

I'm getting the following error message when trying to load NT7.

"Unable to recover NinjaTrader custom dll. Please re-install NinjaTrader: Access to path "C:\Users\WJE\Documents\NinjaTrader7\bin\Custom\Ni njaTrader.Vendor.dll" is denied.

I don't remember my license key and NT8 won't load either. It's stuck in "Initializing Database". Cheers.

Had NT7 open earlier. No problem. Not sure what happened. Thanks for your help.

[WJE1222]

I rebooted my laptop. Now it's okay. How would I delete the original post? Thanks.

[NinjaTrader_PatrickG]

I'll leave this post up as a reference first step in case anyone else experiences this error.

If a restart of your PC does not resolve this error, please write in to PlatformSupport [AT] NinjaTrader [DOT] com so we can further investigate.