64-bit version of 7.0.1000.32 APPCRASH

dl97ag

Junior Member

Join Date: Jun 2013

Posts: 2
#1

64-bit version of 7.0.1000.32 APPCRASH

12-10-2016, 11:19 PM

Consistently APPCRASHes when starting 64-bit version of 7.0.1000.32 (ref attached screenshots).

Windows 7 Home Prof'l, 8 GB RAM

32-bit version has no issue. Never had issues with 64-bit in prior versions.
Attached Files
Tags: 64-bit
NinjaTrader_ChelseaB

NinjaTrader Customer Service

Join Date: Dec 2012

Posts: 25065
#2

12-11-2016, 01:13 PM

Hello dl97ag,

Are you using a virtual machine such as parallels?

Have you moved or modified the NinjaTrader 7 folder in documents?

If neither of these are true, please send an email to platformsupport [at] ninjatrader [dot] com so that we may further investigate. In the email, please include a link to this forum thread.

Chelsea B.NinjaTrader Customer Service
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dl97ag

Junior Member

Join Date: Jun 2013

Posts: 2
#3

12-12-2016, 10:45 PM

Hi Chelsea,

"No" to both - sending email to platformsupport. Thanks!
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