DOM display error on replay connection

[Shienri]

Trying to do some testing on replay connection.

Was doing with ZB ZN and ZF.

While usually everything is ok, but sometimes I get the
issue of DOM pricing not showing up correctly.

The price should be offer at 030
bid at 025.

But it shows up as offer at 290
and bid at 285.

Is there any way to resolve that?

Thanks

[NinjaTrader_Jason]

Hello Shienri,

Can you please send me your log and trace files so I can investigate. Go to Control Center-->Help-->Mail to Platform Support in NinjaTrader. Put 'Att Jason, DOM display error on replay connection' in the subject field and enable 'Log and trace files'.

[Shienri]

Hi Jason, just sent you the log file

[NinjaTrader_Jason]

Unfortunately I have not received the email so far. Can you please send an email to "platformsupport [AT] ninjatrader [DOT] com" from your regular email and attach the log and trace files for today.

Log and trace files can be found at the following locations. Please attach the files in your email.

Documents--> NinjaTrader 7--> Log--> log.20161123

Documents--> NinjaTrader 7--> Trace--> trace.20161123

[Shienri]

Ok I have emailed the file.