NT7 .32 upgrade problem

[millridge]

After upgrading from .31 to .32, only 32-bit version works. 64-bit version cannot be launched. the original NT7 .31 64-bit desktop shortcut icon no longer works.

[sledge]

It works for me here. Windows 7 pro x64, @SIM key, so no connect on startup.

[NinjaTrader_Jesse]

Hello,

Thank you for the post.

One item to check, does the start menu icon for x64 bit work? It is possible for a shortcut to become broken, if the start menu icon works but the desktop does not you could just create a new shortcut.

Otherwise if the start menu does not work either, are you getting an error? If so could you provide the text or and image?

A potential correction could be to make sure the platform is exited, and re run the installer. This will either show "repair" or "install", either would re install the platform and shortcuts.


I look forward to being of further assistance.