freezing, delay...

[tonynt]

Hello,

today it occurred first time for months that NT7 was freezing very often. I know there was high volume often today. But the enabling of scripts and adding indicators took such an incredible long time, and when working in the chart or editing scripts then everything was delayed a little. The accurate question is if it is possible that this delay in reaction of mouse and typing might be still after the high volume times? This is the more strange thing.

For information: I even rebuild the workspace partially today and also with less than 50% of the charts than the last weeks (only one workspace instead of 2!), everything is delayed when scrolling or typing.

Thank you!
Tony

[NinjaTrader_DrewO]

Hello Tony,

Thanks for your post.

I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20161109.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20161109.txt"

I look forward to hearing from you.