Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NinjaTrading application has stopped working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NinjaTrading application has stopped working

    Hello Support Team,
    I have installed NT 7.0.1000.31 on Win 7 Pro (64-bit).
    The NT stop working after "Get Connected" screen.
    I select Connection, enter User Name and Password, press "Connect" but there is no progress and if I press "Skip" or "Close" then NT stop working.

    Attached you can find:
    1. Print Screen of NT notification.
    2. The .xml (changed to .txt) file generated by NT that help describe the problem
    3. The .log file from NT 7 folder.

    I already tried to uninstall NT, clear internet browser cache and history, restart PC and reinstall NT, but problem still the same.

    Regards,
    Sergei
    Attached Files

    #2
    sergei.akinichev,
    Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.
    Please follow the steps below to manually attach your log and trace files to your email.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once complete, you can delete these compressed folders.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    93 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Started by M4ndoo, 04-20-2026, 05:21 PM
    0 responses
    138 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by M4ndoo, 04-19-2026, 05:54 PM
    0 responses
    68 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by cmoran13, 04-16-2026, 01:02 PM
    0 responses
    123 views
    0 likes
    Last Post cmoran13  
    Started by PaulMohn, 04-10-2026, 11:11 AM
    0 responses
    73 views
    0 likes
    Last Post PaulMohn  
    Working...
    X