cache data

[Rodney]

I get an 'Unable to write cache data' message. i do not know how to fix it. I did search in the help thing, no luck.

What is the current sim. version number? I have 7.0.1000.31

[NinjaTrader_RyanM]

Hello Rodney,
Can you please got to Documents > NinjaTrader 7 > db > and delete the cache folder. Then please test again.
The most current version of NinjaTrader 7 is 7.0.1000.31. You are currently up to date.

[Rodney]

Ryan, thank you for reply.

I cleaned the cache and data files prior. This was an instruction from the indicator vendor I use.

[NinjaTrader_RyanM]

Hello Rodney,
Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the email body: ATTN RyanM

http://ninjatrader.com/support/forum/showthread.php?t=89930