Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

trouble loading data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    trouble loading data

    I always seem to have issues getting stock data from TD Ameritrade. Everything was working fine and all of a sudden half the charts are not loading any data. When I switch to futures data from continuum the same thing happens. I have to restart, but once I switch to a different instrument it happens again. It seems to be random and I cant pinpoint the issue.

    Also when loading kinetick fx data it is extremely slow and unusable.

    When I only use Futures data everything loads very quickly.

    I have a weekly, daily, 240m, 5min 255 tick and 3min, market analyzer, and time and sales. Daily and weeky charts are 365 days back
    lower times frames are less than 5 days back

    #2
    Hello brucelevy,
    Thanks for your post.
    Please go to Help> Mail to Platform Support
    In the message include a link this forum topic
    This will send us the log and trace files to look into this further.
    BrandonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Tim-c, Today, 02:10 PM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by Taddypole, Today, 02:47 PM
    0 responses
    2 views
    0 likes
    Last Post Taddypole  
    Started by chbruno, 04-24-2024, 04:10 PM
    4 responses
    50 views
    0 likes
    Last Post chbruno
    by chbruno
     
    Started by TraderG23, 12-08-2023, 07:56 AM
    10 responses
    399 views
    1 like
    Last Post beobast
    by beobast
     
    Started by lorem, Yesterday, 09:18 AM
    5 responses
    23 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Working...
    X