Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

No Workspace after Win 10 update

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    No Workspace after Win 10 update

    After Win 10 updated this morning the workspace I use every day has disappeared. The title shows under the workspace drop down but the workspace is empty. An older workspace is there and opens but nothing shows in the current workspace.

    BTW, just did a restore to most recent back-up, 9-16, but workspace still empty.
    Last edited by DeskTroll; 09-21-2016, 09:30 AM.

    #2
    Hello,
    Thank you for your post.
    Please send us your log and trace files so we can investigate this further.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=89750
    Cody B.NinjaTrader Customer Service

    Comment


      #3
      Hi Cody,

      I have been talking with Justin via email and I think we have determined that the work space will have to be re-built as there may be a non-default Ninjatrader element causing the issue.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by BrJessey, 03-03-2024, 05:07 PM
      6 responses
      78 views
      0 likes
      Last Post Frithat
      by Frithat
       
      Started by XanderT, 05-16-2024, 01:27 AM
      3 responses
      35 views
      0 likes
      Last Post Frithat
      by Frithat
       
      Started by dinest93, Today, 03:01 AM
      0 responses
      6 views
      0 likes
      Last Post dinest93  
      Started by jennytan07, Today, 02:21 AM
      0 responses
      7 views
      0 likes
      Last Post jennytan07  
      Started by jennytan07, Today, 02:21 AM
      0 responses
      6 views
      0 likes
      Last Post jennytan07  
      Working...
      X