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Can't login anymore!

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    Can't login anymore!

    I have NO idea what's happened with your new login but I can no longer login into my FXCM account! Keep getting some goofy error msg: Login Failed. A connection cannot...You must contact your broker to have hedging disabled before you can connect

    #2
    Hello,

    Thanks for your post.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20160918.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20160918.txt"

    I look forward to hearing from you.

    Comment


      #3
      resolved. Thank you

      Comment

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