Hi, my ES chart loads up fine and looks normal after I connect it just takes all the new prices and puts them in one bar. So if I load a 10 minute chart and let it run all day it just puts all the days price data into one 10 minute bar. How do I fix this? All my other charts are running fine. Tried connecting and reconnecting etc. but that didn't seem to work.
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We have identified an error in our instrument database for this quarter's roll over. As such, we sent out the following advisory via an in product announcement which provided additional instructions to roll over these instruments.
To properly roll over the ES, NQ, TF, and YM the rollover date will need to be manually adjusted.
See the advisory below for instructions on how to make this adjustment.
Additionally, below you can review a video which demonstrates how to make this change.
Please let us know if we may be of further assistance.
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