Period separator doesn't display correctly

[slightly]

Hi,

I trade multiple custom timeframes, others than default timeframes found on majority of trading platform. My problem is that I need the vertical lines which delimitate day by day to be correctly drawn on the chart. I mean, If I switch to 12 hours timefame, then on every vertical line wich corespond to a starting/ending day should be a 12h bar.Currently, with the Forex sessions, it doesn't work well.

Something must be changed so we can have the vertical period separators correctly drawn.

If I switch on the 2Day timeframe, there's no vertical lines at all. I don't know where a month begin and where it end, where a week begin or where it end.

Also, the 5D period isn't the same with 1W period. Why ? One week = 5 trading days, so what appear on the 5D should be same with 1W , In fact when we switch on the 5D the platform automatically should switch to 1W . When we switch to 4W , then it should change automatically to M . Of course, the 28 and 31 day months should be taken in consideration, but I think you understand my point of view.

[NinjaTrader_JessicaP]

Hello slighty, and thank you for your report.

I am not quite seeing what you were seeing my end. I was wondering if you could run this test on your system for me?

• NT8 Control Center -> Tools -> Trading Hours
• Add template
• Name : TestEODLines
• Add session :
  • Start day : Thursday
  • Start time : 2:00 PM
  • End day : Thursday
  • End time : 3:00 PM
  • EOD : Checked
  • Start day : Thursday
  • Start time : 3:15 PM
  • End day : Thursday
  • End time : 4:00 PM
  • EOD : Checked
• OK

The end result of this test, is that you should see two EOD lines one hour apart on your chart if you use this template. If this is not the case, please let us know.


If this is the case, please send a similar set of instructions that I can use to reproduce missing lines despite EOD being checked in the session template.


Thank you for both your report and for helping to improve NinjaTrader 8.

[slightly]

Hello,

Unfortunately I am not able to create 2 EOD markers are not possible for a particular day. Check the printscreen below. In the printscreen "1" I tried the situation you presented. Printscreen 2 is another situation wich I've created arbitrary. I'm looking further for your indications.

[NinjaTrader_JessicaP]

It looks like there are some differences between my system and yours.



Please send me your log and trace files, templates, and other files, so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support.
Please reference the following ticket number in the body of the email: 1568385
Please include Attn:NinjaTrader_JessicaP in the body of your e-mail.
IMPORTANT: Please also tick all the boxes in the "Other Files" section.

[slightly]

Hi,

I've just sent what you requested.

[NinjaTrader_JessicaP]

Thank you slightly,

I am trying to use the information you have sent us to reproduce what you are seeing on our end. I will follow up when I have more information.

[slightly]

Thank you slightly,

I am trying to use the information you have sent us to reproduce what you are seeing on our end. I will follow up when I have more information.

THank you . I will check this thread daily.

[NinjaTrader_JessicaP]

Thank you slighty, it looks like I am still having some difficulty seeing the same thing on my end that you are seeing on yours.

Could I ask you to record a video of you navigating through your Tools -> Trading Hours section to set up a brand new template, and then applying this brand new template to your chart? This can be done with the freely and publicly available screen capture software Jing, https://www.techsmith.com/jing.html , or a similar program which can record video of what is happening on your screen. These quick instructions can get you started with Jing.

1. When you start Jing, a yellow half circle will appear near the top of your screen. Please hover over it with your mouse
2. A small + sign will extend out of this half circle. Please click on it
3. When your cursor becomes two intersecting lines, please click and drag your mouse over an area of your screen you would like to record
4. Please press the film strip button that appears to begin recording
5. When you are finished recording, please press the square stop button that appears
6. Please press the share button that appears. It consists of three vertical upward pointing arrows.

You will then have the option to view your video on screencast.com . This is the link which can help me diagnose what is happening on your end. It is possible you will need to set up a free account in order to share videos.




Thank you very much in advance for providing us with this information. If this procedure is not an option for you, or if there are any other questions we can answer, please let us know.

[slightly]

Sorry did not checked this thread last days. I will edit.



please forgive my lefthandedness. It work!

Now I see that I SHOULD zoom the timeframe by moving the chart scroll from left to right and viceversa ! I use FOREX template. 24x5 and 24x7 still display wrong.

I'm ashamed , duh !!! It is enough for me, I will use Forex template for my needs. But it will be great if on higher timeframes than 1D would be period separators too.

Timeframes over 1D still doesn't display period separators at all.

The video with the template you requested (start from 08:00 minutes, ignore the first 8 minutes) : http://www.screencast.com/t/jBHlqqvCj

The video with the Forex template wich work and show no period separators on timeframes higher than Daily :

http://www.screencast.com/t/7mzYlI2uE

[slightly]

I;ve finished editing my previous post. Should be fine now

[NinjaTrader_JessicaP]

Thank you very much for providing these videos slighty. With regard to session separators on daily bars, traditionally NT7 has not had these, and so I have submitted a feature request to the product management team for the following feature :

This customer would like to be able to display session separators on daily bars

I will follow up with more information as soon as it's available. If the feature requests already exists, a vote will be added to it.

Please let us know if there are any other ways we can help.

[slightly]

Thank you also for your help. It's enough for this thread. If I will have more questions I'll create another thread, this time with video so I can explain en details the problem. Have a nice day!

[NinjaTrader_JessicaP]

Hello slightly,

This feature is being reviewed by the product management team and has been assigned the following unique tracking ID


SFT-1631


Please let us know if there is any other way we can help.

[slightly]

Hello,

I am back with a new - and I think the last video - wich will clarify completely the situation I am reporting.
It will show how the VL (vertical lines) should be drawn and how the informations ,when we move cursor on a candle ,should appear . |

Actually about NinjaTrader 8 : when we move cursor on a bar, it display the time at wich the bar WILL END. This is wrong. It should display the starting time of bar. If that bar is the first bar of trading session (of trading day) , then it should be pierced by the Vertical line separator. I will show you in the video below three different trading platform (Netstation, ThinkorSwim and MetaTrader4) wich display this way. Guess what, cTrader platform display like the threee platform I present in the video. And guess what,majority of trading platforms display the same way these three trading platforms are displaying. Something is wrong with NinjaTrader.

P.S When I say in video "Netdania" I am referring to trading platform "Netstation"

Here the link : http://www.screencast.com/t/pQJSYEIe5WC

[NinjaTrader_JessicaP]

Thank you for adding this information, slightly . The newest video clearly demonstrates the way we would like Ninja to operate and it is highly appreciated. Our teams responsible for development have been made aware of this thread, and any information we add to it will be automatically forwarded to them. Thank you for using, and helping to improve, NinjaTrader 8.